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Which Segment of Analytics Space Can Drive the Best Customer Experience?
D. Daniel Ziv, VP Customer Analytics, Verint
Three Mantras to Drive Customer Experience Innovation in India
Avinash Jhangiani - Chief Innovation Officer, Omnicom Group India
Disruptive Technologies - Creating New Customer Experience Management Opportunities
Mehmood Mansoori, Member of Executive Management & Group Head Operations, IT, Marketing & Online Business, HDFC ERGO General Ins
Pronto Pursuit of Maximizing Customer Experience - Balancing the 'Triple Bottom Line'
Tina Arora, Director and Head - Customer Value Management, IDFC Bank
Customer Experience Management - A Practitioner's View
Abhishek Mathur, Sr. Vice President and Head Customer Service, ICICI Securities Ltd
Customer Experience Management: Encompassing Various Parameters and Life Cycles of a Customer
Ganesh Iyer, Senior Vice President, Customer Value Management, Kotak Mahindra Old Mutual Life Insurance Ltd
How Big Data Analytics Influence Banking IT
Milind Rajhans, AGM-IT, A.P. Mahesh Cooperative Urban Bank
'Time is Money' alter the Indian Aviation Sector
Capt. Sakeer C. Sheik, Managing Director, Titan Aviation Group
Securing the flow of Big Data
Rajesh Maurya, Country Manager India & SAARC, Fortinet
Develop Capabilities to Embrace Mobility and Harness Big Data
Unnikrishnan Nair, VP & Head of Information Management, Philips
Open Standards as the Next Frontier in Enterprise Mobility
Manjunath Bhat, Director R&D, AirWatch by VMware
Integrate UC with Communication Channels to Empower Businesses
Atul Ahuja, MD, Softline Group
CIO Viewpoint
Why is the Digital Customer Experience Truly...
By Sven Gerjets, Former CIO, Time Warner Cable
Selecting the Most Apt DMS for Your Organization
By Parveen Sharma, National Director-IT, Shardul Amarchand Mangaldas & Co
ERP in Cloud - Likely Pitfalls
By Chandran R, CIO, Bahwan CyberTek
CXO Insights
Artificial Intelligence A Boon Or Bane?
By Moqierish Tak, Co-Founder, India Assist
TATA BSS: Simplifying CX and BPM
By CIOReview Team
Pronto Pursuit of Maximizing Customer...